#ccai-root{all:initial!important;--navy:#17386b;--dark:#0d2146;--blue:#4699cc;--yellow:#f2c147;--text:#263653;position:fixed!important;right:0!important;bottom:0!important;width:0!important;height:0!important;min-width:0!important;min-height:0!important;max-width:none!important;max-height:none!important;margin:0!important;padding:0!important;border:0!important;overflow:visible!important;z-index:2147483000!important;font-family:Inter,system-ui,-apple-system,sans-serif!important;line-height:normal!important;box-sizing:border-box!important;}#ccai-root *,#ccai-root *::before,#ccai-root *::after{box-sizing:border-box}#ccai-root .ccai-launch{position:fixed;right:24px;bottom:24px;z-index:99998;width:62px;height:62px;border:0;border-radius:50%;background:var(--navy);color:#fff;font-size:25px;box-shadow:0 14px 36px #0d214633;cursor:pointer}#ccai-root .ccai-box{position:fixed;right:24px;bottom:98px;z-index:99999;width:min(390px,calc(100vw - 28px));height:min(640px,calc(100vh - 130px));background:#fff;border:1px solid #dfe7f0;border-radius:22px;overflow:hidden;box-shadow:0 22px 70px #0d214638;display:flex;flex-direction:column}#ccai-root .ccai-box[hidden]{display:none}#ccai-root .ccai-box header{min-height:76px;padding:0 18px;background:linear-gradient(135deg,var(--dark),var(--navy));color:#fff;display:flex;align-items:center;justify-content:space-between}#ccai-root .ccai-box header strong, #ccai-root .ccai-box header small{display:block}#ccai-root .ccai-box header small{opacity:.8;margin-top:3px}#ccai-root .ccai-close{border:0;background:transparent;color:#fff;font-size:28px;cursor:pointer}#ccai-root .ccai-messages{flex:1;padding:18px;overflow:auto;background:#f6f9fc}#ccai-root .ccai-msg{max-width:82%;padding:11px 14px;margin:0 0 10px;border-radius:16px;line-height:1.45;white-space:pre-wrap;color:var(--text);background:#fff;box-shadow:0 3px 12px #17386b0d;font-size:14px}#ccai-root .ccai-msg.me{margin-left:auto;background:var(--navy);color:#fff;border-bottom-right-radius:5px}#ccai-root .ccai-msg.them{border-bottom-left-radius:5px}#ccai-root .ccai-msg.system{max-width:95%;margin:8px auto;text-align:center;background:transparent;box-shadow:none;color:#738198;font-size:11px;padding:4px 8px}#ccai-root .ccai-chat-tools{padding:7px 10px 0;background:#fff;border-top:1px solid #edf1f5}#ccai-root .ccai-human{border:0;background:#eef4f9;color:var(--navy);border-radius:999px;padding:7px 10px;font:inherit;font-size:11px;font-weight:800;cursor:pointer}#ccai-root .ccai-human:hover{background:#e1eef7}#ccai-root .ccai-box form{min-height:66px;padding:10px;display:flex;align-items:flex-end;gap:8px;background:#fff}#ccai-root .ccai-box textarea{flex:1;resize:none;border:1px solid #dce5ef;border-radius:13px;padding:11px 12px;font:inherit;outline:none;max-height:100px}#ccai-root .ccai-box form button{width:44px;height:44px;border:0;border-radius:12px;background:var(--yellow);color:var(--dark);font-size:18px;cursor:pointer}@media (max-width:520px){#ccai-root .ccai-launch{right:14px;bottom:14px}#ccai-root .ccai-box{right:7px;bottom:84px;width:calc(100vw - 14px);height:calc(100vh - 100px);height:calc(100dvh - 100px);border-radius:18px}}
#ccai-root .ccai-chat-tools{display:flex;gap:6px;align-items:center;flex-wrap:wrap}#ccai-root .ccai-profile-show{border:0;background:transparent;color:#6b7890;border-radius:999px;padding:7px 10px;font:inherit;font-size:11px;font-weight:750;cursor:pointer}#ccai-root .ccai-profile-show:hover{background:#f3f6f9}#ccai-root .ccai-agent-typing{padding:6px 18px 3px;background:#f6f9fc;color:#738198;font-size:11px;display:flex;align-items:center;gap:4px}#ccai-root .ccai-agent-typing[hidden]{display:none}#ccai-root .ccai-agent-typing span{width:5px;height:5px;border-radius:50%;background:#7790a7;animation:ccaiVisitorTyping 1.1s infinite ease-in-out}#ccai-root .ccai-agent-typing span:nth-child(2){animation-delay:.12s}#ccai-root .ccai-agent-typing span:nth-child(3){animation-delay:.24s}#ccai-root .ccai-agent-typing em{font-style:normal;margin-left:4px}@keyframes ccaiVisitorTyping{0%,60%,100%{transform:translateY(0);opacity:.45}30%{transform:translateY(-3px);opacity:1}}#ccai-root .ccai-profile-mini{background:#fff;padding:12px 12px 10px;border-top:1px solid #e5ebf2}#ccai-root .ccai-profile-mini[hidden]{display:none}#ccai-root .ccai-profile-mini-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:9px;color:var(--dark);font-size:12px}#ccai-root .ccai-profile-hide{border:0;background:#eef3f8;color:var(--navy);width:26px;height:26px;border-radius:8px;cursor:pointer}#ccai-root .ccai-profile-grid{display:grid;grid-template-columns:1fr 1fr;gap:7px}#ccai-root .ccai-profile-grid input{min-width:0;border:1px solid #dce5ef;border-radius:9px;padding:8px 9px;font:inherit;font-size:11px;outline:none}#ccai-root .ccai-profile-grid input:focus{border-color:var(--blue);box-shadow:0 0 0 2px rgba(70,153,204,.12)}#ccai-root .ccai-profile-save{margin-top:8px;border:0;background:var(--navy);color:#fff;border-radius:9px;padding:8px 10px;font:inherit;font-size:11px;font-weight:800;cursor:pointer}#ccai-root .ccai-profile-save:disabled{opacity:.55}#ccai-root .ccai-box textarea{min-height:44px}@media (max-width:420px){#ccai-root .ccai-profile-grid{grid-template-columns:1fr}}

/* V1.4 proactive welcome */
#ccai-root .ccai-proactive{position:fixed;right:24px;bottom:98px;z-index:99997;width:min(360px,calc(100vw - 28px));display:flex;align-items:flex-start;gap:4px;background:#fff;border:1px solid #dfe7f0;border-radius:18px;box-shadow:0 16px 48px rgba(13,33,70,.18);padding:8px}#ccai-root .ccai-proactive[hidden]{display:none}#ccai-root .ccai-proactive-main{flex:1;min-width:0;border:0;background:transparent;padding:6px;display:flex;align-items:flex-start;gap:10px;text-align:left;cursor:pointer}#ccai-root .ccai-proactive-avatar{width:38px;height:38px;flex:0 0 38px;border-radius:12px;display:grid;place-items:center;background:var(--navy);color:#fff;font-size:11px;font-weight:900}#ccai-root .ccai-proactive-copy{min-width:0;display:block}#ccai-root .ccai-proactive-copy strong, #ccai-root .ccai-proactive-copy em{display:block}#ccai-root .ccai-proactive-copy strong{font-size:12px;color:var(--dark);margin-bottom:4px}#ccai-root .ccai-proactive-copy em{font-style:normal;color:#66748a;font-size:12px;line-height:1.45}#ccai-root .ccai-proactive-close{border:0;background:#f1f5f8;color:#77859a;width:27px;height:27px;border-radius:9px;cursor:pointer;font-size:17px;line-height:1}#ccai-root .ccai-proactive:hover{border-color:#bcd5e5}#ccai-root .ccai-proactive-main:focus-visible, #ccai-root .ccai-proactive-close:focus-visible{outline:2px solid var(--blue);outline-offset:2px}@media (max-width:520px){#ccai-root .ccai-proactive{right:14px;bottom:84px;width:calc(100vw - 28px)}}

/* V1.5 attachments */
#ccai-root .ccai-file-label{border:0;background:transparent;color:#6b7890;border-radius:999px;padding:7px 10px;font:inherit;font-size:11px;font-weight:800;cursor:pointer}#ccai-root .ccai-file-label:hover{background:#eef4f9;color:var(--navy)}#ccai-root .ccai-visitor-attachment{color:inherit;text-decoration:none;font-weight:750;word-break:break-word}#ccai-root .ccai-msg.me .ccai-visitor-attachment{color:#fff}#ccai-root .ccai-msg.them .ccai-visitor-attachment{color:var(--navy)}

/* V2.2 proactive engagement */
#ccai-root .ccai-proactive[data-intent="high"]{box-shadow:0 14px 42px rgba(13,33,70,.18),0 0 0 2px rgba(242,193,71,.28)}