#ccai5-widget{position:fixed;z-index:2147483000;right:22px;bottom:22px;font:14px/1.45 system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#263653}#ccai5-widget [hidden]{display:none!important}.ccai5-launch{width:58px;height:58px;border:0;border-radius:50%;background:#17386b;color:#fff;font-size:26px;box-shadow:0 10px 30px rgba(13,33,70,.28);cursor:pointer}.ccai5-panel{width:min(390px,calc(100vw - 28px));height:min(600px,calc(100vh - 110px));display:flex;flex-direction:column;background:#fff;border-radius:20px;overflow:hidden;box-shadow:0 18px 60px rgba(13,33,70,.3);border:1px solid #dce5ef}.ccai5-panel header{display:flex;align-items:center;justify-content:space-between;padding:16px 18px;background:#17386b;color:#fff}.ccai5-panel header div{display:flex;flex-direction:column}.ccai5-panel header small{opacity:.78}.ccai5-close{border:0;background:rgba(255,255,255,.12);color:#fff;border-radius:10px;width:38px;height:38px;font-size:24px;cursor:pointer}.ccai5-messages{flex:1;overflow:auto;padding:18px;background:#f6f8fb}.ccai5-welcome,.ccai5-msg{max-width:84%;padding:10px 13px;border-radius:14px;margin-bottom:9px;background:#fff;box-shadow:0 2px 8px rgba(13,33,70,.06)}.ccai5-msg.visitor{margin-left:auto;background:#17386b;color:#fff}.ccai5-msg.agent{background:#fff}.ccai5-msg.system{background:#fff4d2}.ccai5-panel form{display:flex;gap:10px;padding:12px;border-top:1px solid #e4eaf1;background:#fff}.ccai5-panel textarea{flex:1;resize:none;min-height:42px;max-height:110px;border:1px solid #ccd6e3;border-radius:12px;padding:10px 12px;font:inherit}.ccai5-panel form button{border:0;border-radius:12px;padding:0 16px;background:#f2c147;color:#17386b;font-weight:800;cursor:pointer}@media(max-width:600px){#ccai5-widget{right:14px;bottom:14px}.ccai5-panel{width:calc(100vw - 28px);height:min(72vh,620px);border-radius:18px}}

.ccai5-agent-typing{display:flex;align-items:center;gap:4px;padding:8px 16px 4px;background:#f6f8fb;color:#718096;font-size:11px}.ccai5-agent-typing>span{width:6px;height:6px;border-radius:50%;background:#4699cc;animation:ccai5dot 1s infinite ease-in-out}.ccai5-agent-typing>span:nth-child(2){animation-delay:.15s}.ccai5-agent-typing>span:nth-child(3){animation-delay:.3s}.ccai5-agent-typing em{font-style:normal;margin-left:4px}@keyframes ccai5dot{0%,100%{opacity:.35;transform:translateY(0)}50%{opacity:1;transform:translateY(-2px)}}

/* 5.7 Proactieve hulp zonder het chatvenster automatisch te openen */
.ccai5-proactive{position:absolute;right:0;bottom:70px;width:min(330px,calc(100vw - 28px));padding:14px 44px 14px 15px;background:#fff;border:1px solid #d9e4ee;border-radius:16px;box-shadow:0 14px 38px rgba(13,33,70,.20)}
.ccai5-proactive p{margin:0 0 10px;color:#31465f;font-size:13px;line-height:1.45}.ccai5-proactive-open{border:0;border-radius:9px;background:#17386b;color:#fff;padding:8px 11px;font-weight:800;cursor:pointer}.ccai5-proactive-close{position:absolute;right:8px;top:8px;border:0;background:#eef3f8;color:#17386b;width:28px;height:28px;border-radius:8px;font-size:18px;cursor:pointer}
@media(max-width:600px){.ccai5-proactive{right:0;bottom:68px;width:min(320px,calc(100vw - 8px))}}

/* 5.10 Openingstijden & offline modus */
.ccai5-status-label.offline{color:#ffe4a3;opacity:1!important}
.ccai5-offline-banner{padding:11px 15px;background:#fff7df;border-bottom:1px solid #f0dfaa;color:#5a4c20}.ccai5-offline-banner strong{display:block;color:#7a5b00;font-size:12px}.ccai5-offline-banner p{margin:3px 0 2px;font-size:11px;line-height:1.45}.ccai5-offline-banner small{font-size:10px;color:#8a7540}
.ccai5-panel form{display:block}.ccai5-contact-fields{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin-bottom:8px}.ccai5-contact-fields input{min-width:0;border:1px solid #ccd6e3;border-radius:10px;padding:9px 10px;font:inherit;font-size:12px}.ccai5-contact-fields input:last-child{grid-column:1/-1}.ccai5-compose-row{display:flex;gap:10px}.ccai5-compose-row textarea{flex:1}.ccai5-compose-row button{border:0;border-radius:12px;padding:0 16px;background:#f2c147;color:#17386b;font-weight:800;cursor:pointer}
@media(max-width:600px){.ccai5-contact-fields{grid-template-columns:1fr}.ccai5-contact-fields input:last-child{grid-column:auto}}